Frequently Asked Questions
Water Damage Restoration – Fire Damage Restoration – Mold Remediation
Water Damage Restoration
Fire Damage Restoration
FAQs and Resources
What insurance companies do you work with?
What’s the first thing I should do if I have a flood?
If you have an active leak, you should immediately turn the water supply off. (It is important to know where this is located on the property.) Contact KRS and we will be on site to discuss the necessary steps.
KRS recommends contacting your insurance provider directly after the loss occurs.
How long will mitigation take?
Typical dry time is between 3 – 5 days after all wet materials have been removed.
How do you know what’s damaged or wet?
Do we need drying equipment, or will it dry out by itself?
Equipment is used to dry the structure to an acceptable level. Without drying equipment, there is an increased risk of secondary damage including microbial growth.